Reference

How R555 Road Map Handles Your Personal Information

This Privacy Policy covers what personal data R555 Road Map collects when you use your account, how we store it, and what rights you have over it.

Data collected on account creationbKash, Nagad, Rocket payment recordsYour right to access or delete dataCookie and session controls
R555 Road Map How R555 Road Map Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

R555 Road Map uses encrypted connections across the platform — every page you load and every payment you initiate goes over HTTPS. Your account password is stored as a hashed value; we never hold it in plain text. For account access, we use a one-time verification step via the mobile number you registered, so a new device or browser triggers an OTP confirmation before the session opens. Cookies on the platform fall into two categories: session cookies that keep you logged in during an active visit, and analytics cookies that help us understand how the account pages are used.

Encrypted Connections All data between your device and our servers travels over HTTPS. Payment details for bKash, Nagad, and Rocket are never transmitted in plain text.
OTP Account Access Logging in from a new device requires OTP confirmation to your registered mobile number, blocking unauthorised access to your account.
Data Retention Schedule We keep your account data for as long as your account is active, then follow a defined deletion or anonymisation schedule after closure.
Your Rights You can request a copy of your data, ask us to correct inaccuracies, or request deletion by contacting support through your account dashboard.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct it, or submit a deletion request, our support team handles privacy queries directly. You can reach us through live chat from your account dashboard, by email, or by submitting a request through the help centre. We aim to respond to all data-related requests within the timeframe required by applicable law. Your request will be logged and you will receive a reference number to track progress.

Live Chat Open your account dashboard and tap the chat icon. Available during support hours for account and privacy queries.
Email Support Send your data request to our support address shown in the help centre. Include your registered account details for verification.
Help Centre The help centre has a dedicated privacy request form. Submit it from your account and we will confirm receipt within one business day.

Common Questions About Your Privacy on R555 Road Map

These are the privacy questions we hear most often. If yours is not covered here, submit a request through your account dashboard or reach support via live chat.

We collect your name, contact details, registered mobile number, and the payment method you link — such as your bKash or Nagad number. We also log device and session data for security purposes.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete your transactions, or where law requires us to disclose it.

Submit a data access request through the privacy form in the help centre or contact our support team via live chat from your account dashboard. We will confirm receipt and respond within the legally required timeframe.

Yes. Submit a deletion request through your account or via email support. We will delete or anonymise your data after your account closes, except where applicable law requires us to retain certain records.

We use HTTPS encryption, hashed password storage, and OTP verification for new device logins. Any suspicious login attempt from an unrecognised device requires confirmation to your registered mobile number before access is granted.

Payment records — including bKash, Nagad, and Rocket transaction history — are kept for as long as your account is active and for any period required by applicable regulation after closure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.